Your membership automatically renews until terminated. Your membership will continue month-to-month following the end of your membership contract term unless you terminate the membership.
Early termination of your membership contract incurs a $50 administrative fee plus 50% of the remaining contract value.
To ensure a premium experience, any changes to your membership, such as an upgrade, downgrade, freeze, or cancellation must be provided in writing. Please email hello@villagewestpilates.com and a member of our Studio Operations team will work with you on the request during our business hours.
Unused classes in a monthly membership do not roll over to the next month.
Members are allowed to take up to two (2) classes per day.
Please see the Studio Policies page for the late cancellation and no-show fee information.
"Waitlist" counts as a regular reservation. If you no longer want to be on the waitlist, remove yourself to avoid any potential late cancellation or no-show penalties or fees.
Standby spots open up 5 minutes before class/at the start of the class. Standby is not the same as a waitlist spot. Standby is someone who is not on the waitlist but is physically present at the studio and waiting for a potential spot to open in a class.
Late arrival of 5 minutes or more may result in forfeiture of spot and loss of a class credit. Please see the studio policies page for full details on late arrivals.
Instructors and classes are subject to change; we will provide updates in the app, the website, and/or by text, and/or by email if there are changes that impact your scheduled class
All classes must be paid prior to taking a class. We are a cashless studio and all classes must be prepaid through a package or membership.
All sales are final. If there are medical or extenuating circumstances, please email hello@villagewestpilates.com and a member of our Studio Operations team will work with you on the request during our business hours.
You may not record or take photos during a class without prior written consent from the studio manager.
Village West Pilates accepts major credit/debit cards; we are a cashless studio.
Policies and rates are subject to change; we will inform you should policies or rates change with a minimum 30 days notice.
You understand and agree to the Liability Waiver that releases and discharges Village West Pilates, its owners, partners, employees, instructors, and agents from any and all claims or damages arising from participation in the aforementioned exercise classes or the use of the equipment or facilities.
